Frequently Asked Questions
If you have any additional questions please contact us.
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Our books and learning resources are created primarily with children ages 3 to 7 in mind. However, every child grows and learns differently. Many of our products may also be enjoyed by younger children with a grown-up or by older children who connect with the stories, characters, and messages. Please review each product description for additional age or sizing guidance.
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Our premium 10 x 10 hardcover edition is designed for gifting, family read-aloud time, and lasting use. It features a larger format, durable binding, premium finishes, and special design details that make it a beautiful keepsake.
The 8.5 x 8.5 softcover edition is a smaller, more affordable option that is easy to carry for travel, church, school, or everyday reading. Both editions include the same Christ-centered story and Scripture-based message.
The premium hardcover edition is available directly through Faith by Fire Kids. The softcover edition is available through Amazon and is printed and shipped by Amazon. Amazon purchases are subject to Amazon’s shipping, return, and customer service policies.
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In-stock books purchased directly from Faith by Fire Kids are typically processed and shipped within 2 business days.
Apparel and merchandise are made especially for you. Most made-to-order products require approximately 2 to 7 business days for production before they are shipped. Delivery time is additional and depends on the shipping method and destination.
Preorder products will include an expected shipping timeframe on the product page. Processing and delivery estimates may be longer during holidays, product launches, and other high-volume periods.
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Available shipping methods, estimated delivery times, and shipping costs will be displayed at checkout based on the products in your order and your delivery address.
Shipping estimates begin after an order has been processed or produced. Selecting a faster shipping method, when available, may shorten transit time but does not necessarily shorten the production time required for made-to-order products.
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Possibly not. Books, apparel, and merchandise may be produced and shipped by different fulfillment partners. If your order contains multiple product types, you may receive separate packages and tracking information for each shipment.
Receiving multiple packages does not mean you were charged twice for shipping. Your complete shipping cost will be shown at checkout before you place your order.
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At this time, website orders are shipped within the United States. International customers may be able to purchase select softcover books through Amazon in supported countries and marketplaces.
Churches, schools, ministries, and organizations outside the United States are welcome to contact us regarding larger orders or partnership opportunities. International availability, shipping costs, customs fees, and delivery times will vary by destination.
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If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery. Include your order number and clear photos of the product and issue so we can review your request and provide an appropriate resolution.
Because apparel and merchandise are made to order, we cannot accept returns or exchanges due to incorrect size or color selection, or a change of mind. Please review the product description and size chart carefully before purchasing.
Unused books purchased directly from Faith by Fire Kids may be eligible for return within 14 days of delivery. Original shipping charges are nonrefundable, and customers are responsible for return shipping unless the product arrived damaged or incorrect.
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Sizing may vary between apparel styles and production partners. Please review the size chart included on each product page before placing your order.
For the most accurate fit, we recommend measuring a well-fitting item your child already owns and comparing those measurements with the product’s size chart.
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Yes. We welcome bulk order inquiries from churches, Christian schools, ministries, community organizations, conferences, children’s programs, and special events. Qualifying orders may be eligible for bulk pricing.
Please contact us with the product, desired quantity, preferred delivery date, and intended use so we can recommend the best ordering option. Sponsored, customized, and co-branded opportunities may also be considered on a case-by-case basis.
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Every Faith by Fire Kids product is created to help children know and love God’s Word through simple language, relatable experiences, repetition, and joyful visual storytelling.
We carefully verify Scripture references and clearly distinguish direct Bible quotations from child-friendly explanations or paraphrases. Our goal is to create Christ-centered resources that children will enjoy, parents will trust, and families will use again and again.

